Sheen Panel Service
Victoria's leading smash repairer.
Client
Sheen Panel Service is Victoria’s leading smash repairer, operating 27 panel shops across the state as well as three accident towing depots. Trusted for their service, communication and quality, Panorama Financial Services has worked with the business for more than 16 years, implementing protection strategies that support both the company and its dedicated staff when unexpected events occur.
Challenge
Sheen Panel Service relies on experienced leaders and key personnel to maintain consistent performance across the business. If someone in a critical role is suddenly unable to work due to illness or injury, the impact can be immediate. Revenue could slow, staffing gaps can appear, and operational pressure can shift across the wider team. At the same time, the individual and their family are dealing with a difficult personal situation.
The business needed a protection framework that would:
- Safeguard revenue and cash flow
- Support key personnel financially during serious illness or injury
- Maintain stability across multiple locations
- Protect shareholder equity
Solution
Panorama worked closely with the Sheen Panel Service leadership team to implement a protection strategy aligned with the scale of the business.
This included:
- Key Person Insurance to protect the business if someone in a critical role could not return to work
- Income Protection to support the employee financially during illness or injury
- Buy/Sell Agreement funding to ensure shareholder equity can be transferred smoothly if required.
Over the years, Panorama has supported Sheen through a number of successful claims. One example involved an employee who was diagnosed with cancer and needed to step away from work during treatment. Panorama managed the claim from start to finish, liaising with doctors and insurers, handling documentation and guiding the process to ensure the business and employee received the support they were entitled to.
The claim was paid within a month, allowing them to maintain cash flow, bring in temporary support and provide financial stability for the employee during recovery. Most importantly, the employee was able to focus on treatment without financial pressure and has since returned to work. This reinforced that structured protection does more than manage risk. It helps protect revenue, support their people and keep the business running smoothly when unexpected challenges arise.
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